How do I cancel after I have paid my money and realize this is not for me. What is cancellation policy guidelines
We're Sorry to see you go.
There are two ways to accomplish this.
1. Call YTB Support at: 618-463-5989
Hours are M-F 7AM -10PM CST
or
2. Fill out a support ticket in your back-office and explain your situation.
In accordance with YTB's policy and guidelines, RTA’s travel booking website, and the monthly RTA license fee, are each refundable if written (or email) cancellation is received by YTBTN within 5 days of payment; each is non-refundable thereafter. All cancellations are effective when received in writing by YTNTN. Credit card chargebacks, if initiated by RTA to obtain a refund, will be honored by YTBTN as a cancellation notice only when
received by YTBTN from the credit card issuing bank (usually several weeks after chargeback is sought), and will result in a $25.00 unauthorized refund surcharge to RTA if received by YTBTN after a 5-day cancellation period has expired.
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Comments on How do I cancel after I have paid my money and realize this is not for me. What is cancellation policy guidelines
I really enjoy doing ytb but however I cant afford the 49.95 a month and cant get people to stay under me. I would like to go to the being a Rep. (I believe that I can still promote the business then). Please help me understand. I dont want to have to quit all together. Thanks
Contact Corporate Support and follow this link for details:
http://www.theytb.com/faq/id-like-to-cancel-my-ytb-store-how-do-i-do-that/
I am sending this email due to I am wanting to cancel my membership. I am wanting to close the acct. that I am being charged the $ 49.50 on and this was not really for me . So if you would just cx. me and let me know I would greatly appreciate it. thank you
You will have to call corporate and press option 2- tell them that you want to cancel or go into your back office to cancel..why is it not for you?…just wondering? I love it and am making fantastic money on Travel and travel store sales. Do you have no support? Email me getonyourway@sbcglobal.net or see my Team Website for help http://www.TeamUbiquity.com…Talk to you soon!If you do not have good sponsor support, then go UPLINE!! Be blessed by the BEST!!
I am not the slandering type but all my friends said Don't do it.. I did it anyway several months into this program, several thousands dollars later in booking flights, I have never recieved one dollar.. I am pissed off and disappointed..I would love to be refunded and an apology for time and effort and most of all my investment during a recession…
I have a hard time even believing that. I had made money my first week and get paid EVERY week and monthly too. If you joined with a partner – perhaps the checks are coming in their name and you ought look that way instead? I have been in YTB for near a year and we are making fantastic money. Everything they said would happen has happened. I cannot imagine.
Fill out a support ticket in your backoffice.
If you don't know how to do that, simply watch this video and follow the instructions.
In your support ticket, ask YTB corporate, about your alleged booking commissions.
http://www.theytb.com/training_video/support/ytb_support.html
To who it may concern:
I would like to cancel my account & membership in ytb. This is my ID#259552. Stop deducting in my account effective April 19, 2008. Please refund the money that I had paid since I had started paying the monthly fee since September 19, 2007 to March 19, 2008.
My second request I want to refund the $500 that I gave. I want to quit because I'm not getting anything back. This is not an easy deal these days. I'm looking forward to receive the full money that I want to refund . Thank you for your kind consideration.
Respectfully yours.
Cesar Lopez
Some of You People Are UNBELIEVABLE
No wonder you can't make any money.
You can't follow simple directions.
Mr Lopez.
It seems that you are confused so I'll spell it out for you.
The site you are on is not YTB corporate.
You'll have to contact YTB corporate to execute the request you are making.
To cancel your account, you'll have to follow the directions that were spelled out earlier.
Read this post from the top….
I really enjoy doing ytb but however I cant afford the 49.95 a month. Is there any other way to stay in the business without paying the $49.95? If there is not, please cancel my membership.
Sincerely,
Lora M. Berruy
YES there is a way….sponsor 6 people!!!
LOL . . . I totally agree with you Jon. They are obviously not trying to make it work. YTB provides an awesome income opportunity, but you have to work your business. The money won't just fall into your lap. You have to get out there and work for it. If you need help, that's what your Power Team Leader is for.
why would someone right you an apology letter for not knowing how to run a business. Do you think McDonald's sends apology letters to people who can't operate their McDonald's at a profit. This is the funniest thing I think I have ever seen written online. Get a life, better yet get some money. Go spend your 49.95 a month on starbucks coffee..
I can only imagine, lol, why you guys can't make money. Who posts on a person site asking for a corporate refund. You guys make me laugh….what a surprise that you can't run a business that only costs $50 a month to a profit.
YTB has never missed a check. So if you didn't get paid then you either didn't actually book "thousands" in flights or you had the check sent to the wrong address. Now, if you only book a couple of tickets that paid a small commission (remember, no one in the travel industry makes much money on flights) then they may still have your check until you reach at least $10.
These people that quit are frustrating. I feel the reason they quit is because they only had to pay $450 to get started. If they would have had to pay more maybe they would have taken it more seriously.
if you don't put anywork in it you can't succeed…you can't expect things to fall in your lap…like anything give it time and it will grow!
i am so behind you. i am doing fantastic…
I honestly believe you can make some money in relation to YTB and a lot of it. But it doesn't compare to what REAL travel agents make. Its an excellent alternative though considering travel agents have to spend hours in class, in addition to major money in tuition, books, and marketing in order to do the same thing, but they make 90% commission as opposed to 60% commission. Not to mention the return on airline is higher than $6.00. The disadvantage is that you will have to spend a lot more in start up costs in relation to starting your own travel business which will be a lot more than $500 + $50 per month.
I decided that YTB wasn't for me at this point in time. I make a lot more in real estate than I do in relation to YTB. At the same time, my start up costs were a lot more, I had to devote time to training, continued traing (national requirement), dues and continue to dish out money for marketing and other needs. BUT my return from 1 house is more than what a return would be by doing a cruise for 125 at $800 a cabin, so people so do the math. I got a good job and a good gig on the real estate side so I will pass. But for someone who is willing to devote the time and marketing to doing great things can really make this work. Do the math….If you do a trip for 30 cabins, at $800 per cabin, that would equal $24,000. YTB gets 16% commission of the $24,000.00 travel (if its with Carnival Cruise ship) which would equal $3840.00 to YTB. Out of the $3840, as a RTA (basically a rep for YTB) at 60% would equal $2304.00 in commission. Not bad. The more you do, the more your return will be. Not to mention if you have people under you doing the same. So to each his/her own. But I submitted my cancellation tonight.
I might reconsider down the line, but for right now, its not.
In addition to submitting a cancellation to the YTB site, you can also send an email to: legalsupport@ytb.com, support@ytb.com to cancel so you'll have a record of your request of cancellation. Good luck to everyone!
You guys are a joke!!!! You are misleding people into this business. I was fooled!!! I am terminating my contract ASAP. If you dont sign people in you cant make money for selling tickets and receivig only $3.00 if so much on each ticket. I honestly dont think that this business was to started out like this but someone got greedy and doing it the wrong way by just getting people to sign in and not selling airline tickets. This will soom fall short. Believe me!!!
if you are RTA's why don't you go in your back office and read the frikin directions how to quit! This business has amazing opportunities. BUT YOU NEED TO WORK!!! This is not the LOTTO!! but it can be for you if you put effort into it. Someone obviously sold a site to you??? If you are not a self starter go slave away for someone else and make millions for him while you only get $10 an hour and let the rest of us make an remarkable name for YTB! Hurry up and quit and stop complaining already!
You people are so rude in your response to others. You need to just shut up.
This to let you know to cancell my company,web page,rather taking money from my credit card. Any other dealing in the future period. thank you 239287
I just would like to say it is truly a tragedy to be a part of something and not believe in it. I almost became one of the YTB team players, until I was introduced to something that far exceeds the amount of money that YTB could generate for me. I'm willing to share it with any of you who truly want to continue in network marketing and make some real money. Email me at gods1man7@yahoo.com for information. I'm asking you to trust me in this. I would not steer you wrong. For those of you who are suceeding in YTB I wish you God speed and much success. But there really is no reason to be rude to others. See you all over the top. gods1man7@yahoo.com
Rosalyn,
#1: If you have been in networking long enough you know that the money becomes just one of the benefits. If you are only in it for the money you will most likely fail.
#2: Did you ever go to a Red Carpet Days? I would guess not. Did you ever look the principles of YTB in the eyes and see the integrity? I would guess not or you would not be trying to recruit YTB to your company (which by itself is unethical).
#3: How long has your company been around? Do you realize that 99% fail within the first 5 years? Only the ones with a real infrastructure survive.
I question whether or not Rosalyn did any real research. There are people way smarter than you and I that did and have made a wise decision to be a part of something that is going to make Excel look like kid's play and YTB has the foundation to do it.
Unless Rosalyn takes a more objective look at YTB I feel Rosalyn might be having some of the same feelings as the 2 friends of Bill Gates that said "no".
hice una recervacion con ytb y fue un fracaso porgue no encontre ningun tipo de beneficio lo cual concidero gue todo es un engano y siendo miembro no tube descuento y me cargaron mi cuenta de banco y hice una cancelacion en dies minutos mas tarde y me dijeron gue mi dinero hiba a ser reembolsado a los 7 o 8 dias y eso fue lo gue me obligo a olvidalme de ytb
In response to those who chose to attack my previous comment.
I am in noway offended. I love people. I love you, and it is my desire that we all prosper. As in the word of God, He takes pleasure in the prosperity of his servants. I believe in streams of income. I dont suggest that you give up on YTB. I have friends and family that are YTB business owners. In any Network Marketing Business you must treat it as it is your own business because it is. Dont act as an employee for your upline. It is in my knowing that I have a vehicle that can accomodate any business that you are now a part of. I love enpowering others to excel. And it does require you to do some work. You are responsible for your success. And you can be rewarded from the efforts of others. Information is key and people parish for lack of knowledge. Keep doing YTB but if you want to know how a small investment can render you great rewards then just email me. And I will let you know what I am doing to get me out of this rat race. It's really a no brainer. It really is. I hope to see all of you OVER THE TOP. Literally. Be Blessed!
gods1man7@yahoo.com
Ros
I been a YTB consultant for 3years I have not been successful with it. To those who are God Bless You I lost
interest in it. Initially we were meeting and planning strategies to help expand the business that stopped. I've been paying 49.00 a month with no return. I have lost interest Like anything you set out to do, to be successful
you have to work it and enjoy it.
I would like to cancel my account. I have not been happy with YTB for awhile. I have also like others been paying $49 a month fee with not much return. Most recently YTB made a change to booking that I was not even aware of. With training and starting fees it has been to much.I have pay out far more than I have earned.
I Janice Herbert Had ytb, but cancel a long time ago, and you'll kept taking money from my account and I would like a full refund, for I.D. #68508. A Refund of $1,698.65. I spoke to Angela B. and was informed that you gave me back six payments of $49.95. That is not right I want my money back please. When I cancel I did everything the way you told me to. Please don't let me have to bring my lawyer in it.
I Janice Herbert Had ytb, but cancel a long time ago, and you'll kept taking money from my account and I would like a full refund, for I.D. #68508. A Refund of $1,698.65. I spoke to Angela B. and was informed that you gave me back six payments of $49.95. That is not right I want my money back please. When I cancel I did everything the way you told me to. Please don't let me have to bring my lawyer in it.
Hey Janice.
Go Ahead. Get your lawyer and he'll laugh you all the way to court.
And for all you other stupid people, THIS IS THE WRONG WEBSITE. FOLLOW THE FREAKIN' INSTRUCTIONS. AND CONTACT YTB THROUGH THE INSTRUCTIONS ABOVE.
YOU PEOPLE ARE DUMB!
it is no wonder you can't sell travel..don't you know this is not your back office!
It's one thing that people must realize its not to listen to "friends" who are not where you want to be. Are these "friends" making the kind of money you want to make or living where you want to live?
I keep putting "friends" in quotes because they really are not friends if are trying to hold you back.
YTB is a blessing! Have you regularly attended any meetings, listened to conference calls or attended a national convention. You'll see the many people whose lives have been changed. I, myself, have been a health administrator for over 25 years. I fired my boss and am doing this full time.
Don't listen to "friends" unless they are your FRIENDS.
What real estate people do you know who earns million dollar bonuses???? In this day and time???
You didn't know what was necessary before you started? And that's whose fault??? If you owned a McDonalds, wouldn't you try to find out all you could? And no other travel agent gets ANYTHING on flights unless they book a package.
What was the change to booking?
Janice, I think if you bring your lawyer in, you'll end up paying a lot of money and losing. Whenever you sign a contract, read it! If you were paying $49.95 every month, then you missed the cancellation period – within 5 days. No one is responsible for knowing that except you – if you signed the contract. Sorry.
Okay I don't know where you got your facts from, but travel agents don't make as much as we do for the work they put into it. They may make 90% (not likely unless they own the agency) but they also handle every, EVERY, aspect of the booking, not just pointing and collecting 60% of the commission. That's pretty doggone good for just pointing. Maybe you all should stop whining, start working, cause people are waiting and get on with your business. Greed will get you nowhere. You own a home office with 150+ employees, an awesome call center, a piece of Travelocity, a million dollar website and the list goes on. Keep on working that real estate and see if you can write off your next vacation. I don't think so. Have fun with your real estate, I am going to have fun with YTB!
Johnnie Mae Jones. I want to cancell my website. I would like a rebate of 49.95 for september of 2008. My Id# is
269679
Johnnie mae Jones
Do people read this information????
They still think this is the back office (where you are SUPPOSED to put in a cancellation request).
They are also still requesting rebates AFTER its been said 20 times that refunds will be given WITHIN 5 days of payment AND they are non-refundable after that.
What is hard to understand about those statements????
It's evident why some people were not successful in their businesses. They have never bothered to read anything and get plugged in. I had someone ask me last night, after being in the business for over a year, about their commission check. They've never bothered to look in their back office at the percentage lists, never bothered to understand that vendors pay different commissions, OR never bothered to know they would not get a commission until after the vacation was taken.
And this is someone else's fault????? Come on. The problem is $500 is too cheap. If someone purchased Magic Johnson's business for $5000, they'd treat it differently.
And for those who lost interest in it?? Do you lose interest in going on vacations and traveling???????????
I love this program but cant afford the $49.95 a month.
So, where's your power team leader who can help you NOT to pay the $49.95/month?
I've never paid the $49.95/month because I qualified for the reimbursement in 2 weeks.
If you can't afford $49.95/month, you NEED this company.
Do you have cable at home? Do you have a cell phone? These are luxuries and cost more than $49.95 a month.
I love this program but cant afford the 49.95 a month at this time.
YTB.
Ref Acct#177469 in the name of Vera Allison last four digits of S/S # 6355 previously notified of cancelllation of YTB Acct on 6/25/2008.
This notification was apparantly overlooked as seen on a charge back of $49.95 on my account from my Banking Institution.
YTB was informed and its the principle of this situation that I am so concerned about.
Sincerely,
Vera Allison
I'm requesting you cancel my membership. my ID# is 311538. It sounds very exciting in the begining, however the presentations are not completely up front as to how real money is made. I'm sure there are thousands just like me who are still paying the monthly fee and hanging on, in hopes that one day they will make this system work.I'm very disappointed.
Hmmmmm, nobody answers my questions……
I am amazed at the comments on this blog. At the very top it states how to cancel if you cannot make a way to work this business. I wonder why people say after a few months- I quit. For $50 a month you own a premier business! You probably spend more than that driving to your J.O.B. each month and what are you getting in return? You are working for someone elses dreams!!
This is NetWORK marketing. The real money is made by doing real work. Whether you are inviting someone to look at your travel site to book their travel or whether you are inviting someone to look seriously at your business to become a Referring Travel Agent themselves – you are going to have to work.
There are 10 different ways to make money in YTB..Find a few tht work for you.
I really don't like to see a comment like: YTB isn't working for me. The real truth is that YOU are not working for YOU.
If you owned a McDonalds – you would have to go to work daily..my goodness – The fact is – if you did not work daily – you would get fired. Giving up on YTB is just giving up on yourself. Sad.
You can get that 49.95 to magically disappear by inviting a few people to look at your business and let them see if they are interested- sign them up! After 6 – you get reimbursed for your 49.95. I did that in less than a month! It is all plain and clear to me.
We make good money in YTB -after a year it is a strong stream of income. We are in Coaches Corer and have a fantastic business. We set aside 2-3 hours a day, 2-3 days a week to WORK our business. Sometimes I set aside things I really love to WORK the business so I can make more money. My childrens future depends on it!
I don't watch TV anymore. I found that I had 8 or so hours extra per week just by shutting off the TV.
If you really want it – you can make a way!
Just because you bought the technology for running a fabulous business like YTB on the internet does not mean that everytime a computer turns on in America that you will be paid. You have to WORK. It is simple- but it is still WORK.
I never heard Coach say it would be easy – just simple!
Stay stong- Work your business and NEVER GIVE UP!!
If you still want to give up on the dream YOU saw when YOU joined YTB – Call Corporate in Wood River Illinois…This is a BLOG where people chat and exchange ideas, ask questions and get answers. NEVER leave your YTB ID number or any part of your Social Security number on this site. This is a public forum.
Go to your back office and submit a support ticket. If you do not know where that is – this could be a Major Sign as to why your business is not working. You may be uninformed and lacking drive. Remember – if you did not find your way to work – you would not get paid…Your back office is the first place your sponsor should have taken you – it was also on the receipt for your purchase with your username, password and ID number.
Wishing you the BEST!
Visit http://www.TeamUbiquity.com for more training and information.
Sounds like another perimiad scam. Only $$$ goes to the coporate execs. Look at their stock – pretty lame. With the down in the ecomony you have to berally stupid to do something like this.
And everyone should listen to you because you spell well and are well educated – probably have an MBA…??? lol..right.
I listen to people like you when I follow you out to the parking lot after you just offered this type of advice and find you driving my dream car – but you probably drive a gremlin or a pinto…maybe even a dart…lol…
"Sounds like another perimiad scam. Only $$$ goes to the coporate execs. Look at their stock – pretty lame. With the down in the ecomony you have to berally stupid to do something like this."
"Perimiad" "coporate" "ecomony" "berally" and who has to be "stupid"?
This person definitely should not do this!
DID NOT SUBSCRIBE, PLEASE REFRAIN FROM FURTHER CORRESPONDENCES.
THANKS,
THE ALLISONS
Please cancel my account with YTB. Do not place any charges on my Visa account. My YTB ID is 389785. I would like a refund on my January 2009 web sight. I thank you in advance for your expedient cooperation. I ask that you e-mail me with my results. I would like a "charge back" credit on my Visa account. I will contact you shortly after I speak with my Visa rep concerning this credit to my account.
You people are just rude prick heads. The people are simply saying that the program is not for them. If it's for you, then so be it and you don't have to be rude to others.
You need to Shut up ! It's people like you that are causing drop outs.
Joyce,
I understand they're asking for a refund on what they purchased. There are, however, LOTS of other posts BEFORE theirs that says:
1. This is NOT the place to request refunds. That has to be done in their back office OR call the home office.
2. Do people realize that there are certain requirements for adhering to refund requests?? When they signed up, there were terms and conditions they agreed to. Most people don't read them, right? Well that's how people end up in court. If its been past 5 days since they signed up, NO REFUND.
This is real simple.
Maybe if you were not so rude someone would answer your question ! !
You Think ? ?
Maybe if you were not so rude someone would answer your questions….
You Think ? ?
I'm not sure if you are speaking to me because I don't think I was rude. I was just trying to share correct information.
I would like to cancel my account & membership in ytb. This is my ID # 358435. Stop deducting money from my account effective March 3, 2009. Please refund the money that I have paided. I started paying monthly fee since April 2008 and would like refund of 500.00 to join. I would like a refund becouse I could't get on the web to book travel most of the time.The business cards that I had made (2) two different order NO GOOD, with (2) two web address. I am looking forwar to receive a full refund. Thank you very much.
Respectfully Your
Leonard Gavin
just call in to ytb back office line (618) 216- 4320 and change your status to rep instead of rta. good luck with refund
economy like this is what makes network marketing thrive! people are looking for another source of income. if you really thing its a pyramid scam, you should look a little closer.
Why block our comments now- is there truth behind them?? That is exactly what you are afraid of…
Yep- they are pulling down comments now!! They will only let you see what they want you to see….STOP USING THIS SITE!
Dude:
You have to stop spamming the boards. We've only removed the comments that were cut and pasted on other pages.
All your original comments remain intact.
I think you made your point and you obviously have your own opinions, but this is a free open site, that in our opinion is fair and balanced, so let the people decide whether there is value or not here.
If you feel so strongly about telling everyone NOT to visit this site, why are you repeatedly leaving comments to a site you despise so much?
No- you are not truthful- you took down more than the originals- PLEASE! Dude! Why have it up if you are not in YTB – answer that?? Why leave it up when Corporate has asked you to take it down. You are VERY misinformed about many MANY topics here and mislead people all the time…I am letting everyone know because this is a really bad blog for everyone- it is misleading and misinforming people. How can that be fair? If you listed all the FACTS I would feel differently but you don't ….it is a plethora of inaccuracies that m is lead both the RTA's and the people searching. You should take it down and generate leads the right way. I signed up and subscribed to your posts and updates and began getting OTHER email from you. How is that right? That too is misleading and dishonest…Now the verdict is……
obviously you do not know how to use your back office. You need to phone YTB not put posts here!
Ok, Anonymous (Dude)
Let me address your questions and pose some of my own.
"you took down more than the originals"-…actually we didn't and erased the duplicate entries that you spammed this site with.
Question for you: Why did you blindly spam these boards in order to force your agenda?
"Why have it up if you are not in YTB"
Simple. We are marketers and you if you know anything about marketing, you should know that high trafficked sites have value. So, while you may think that the site is dishonest and misleading, there are thousands and thousands of visitors a month that disagree with you and keep coming back to this site for more.
"Why leave it up when Corporate has asked you to take it down?" The only legal response we received from Corporate was that this site was "approved" by their legal division when we originally requested it, we've never received any formal request to remove this site. Maybe you should check your facts before blindly accusing us.
Please point out the topics that are not true. All material that is published on this site has been vetted by our staff.
As a general policy, we will not interfere or edit the public's comments as we feel this will give our readers a fair perspective of the views and opinions of YTB. Spam (as you've learned) will not be tolerated and will be deleted as soon as possible.
Spam is loosely defined as:
Spam is flooding the Internet with many copies of the same message, in an attempt to force the message on people who would not otherwise choose to receive it. Most spam is commercial advertising, often for dubious products, get-rich-quick schemes, or quasi-legal services.
You are entitled to your opinions, but based on our analytics this is actually a very good blog and evidently very informative for many users.
Let me give you some marketing advice:
"find out what the market wants and give it to them…we feel we are doing that with this site"
Actually- if you look at your site- YTB Legal and compliance did request that you contact them- they posted it to your blog and you have not read that??
Understand Dear Users- that this is a BLOG – it is NOT an authentic YTB site NOR an approved YTB site or it would have a YTB approval license number on it and it doesn't.
These people who promote this website are promoting their own agenda.
Promote your own agenda, Call your Upline Sponsor or your PowerTeam Leader. Go to your back office- they are listed there at the top right. Use your help and support center in your back office to get accurate answers from YTB corporate. STAY OFF THESE BLOGS. You are only promoting their agenda.
Spam is unsolicited posts or comments- By having a blog up- you are allowing people to post- FREEDOM of Speech…Correct? A blog spam would be me promoting my own agenda – however- you see I have not solicited anyone to go to my YTB site nor have I promoted anything but the resource for factual information on YTB. This site has many inaccuracies, but how could you possibly maintain any level of accuracy when you are not in YTB to stay current on the latest news and changes within the company.
I am simply making it CLEAR to people that use this site that you are not in YTB – so how could they possibly get any good information from you- a marketer with your own agenda? You prey on these poor souls who are not savvy to the Internet. You set it up so people think they are on a YTB site. What a LIE.
For those of you who have cancelled your site, how do you follow the outstanding commissions that are owed to you? I have given serious thought to quitting YTB, but I have a honeymoon booked for a couple in June and first and foremost, I want to make sure the couple gets to go with no problems and secondly, I want to make sure I get my commission off of it. I don't mind staying on through June, but I'm not sure I want to stay on until they pay the commission which is usually 3 mos.
That's the only way to get those commissions Connie. If you are not a current RTA, will not get paid.
The only other option is to see if you can transfer that booking to another host. But this is why I mentioned this months ago to avoid something like this. It's still worth a try.
I would like a refund, I tried YTB it was not for me and I would like to get my money back, I tried over a year ago and it was too difficult to do so